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RealWear HMT-1Z1 Assisted Reality Hardware
RealWear Navigator 500 - Assisted Reality Hardware
SimplyVideo - XRConnect powershell for the RealWear smart glasses to connect to Microsoft Teams , Google Meet or a WebRTC browser video session.
Global Engineering Company working on gas pipelines with centres of excellence in France, Singapore & the US.
Global Engineering Company TDW
Questions addressed:
Yes, we started to use the Hardware and Software to train engineers internally, pass on best practice and generally share knowledge across the company.
The recording feature helped create a library.
We use the RealWear Navigator 500 / HMT 1Z1 and SimplyVideo XRConnect in our Training centres where have internal and external (customer) engineers. We train them on the equipment we use including the above.
They are trained by subject matter experts remotely, those Experts are located in the USA in Tulsa, in Singapore and in France.
The use case is therefore both training and remote expert guidance / mentoring.
The advisor, coach, auditor would be located in an office sometimes on the same continent, sometimes miles, thousands of miles away.
We saved thousands of dollars in each training instance connecting subject matter experts in France to:
- Field based engineers in Singapore
- Training centres in the USA
This paid for the software and hardware many times over which is why post covid we continued using the toolkit.
We managed 7 hours worth of training without swapping batteries.
However, the swappable battery feature meant we could "hot swap" the battery without breaking the call.
We have both combustible materials in the training centres however , nothing as stringent as the conditions we work with round highly flammable gases and liquids in a pressurised pipe.
No, as soon as we realised the savings we adopted them as standard practice and its is now spreading across the divisions, the latest manufacturing in India, US and Belgium.
We have not polished the editing, simply added a slide to show what question we asked and the exact response we got.
As a Summary
The SimplyVideo XRConnect product was preferred over Microsoft Teams as it used less bandwidth, worked with multiple Realwear devices connected with great video quality and the recording solution was faster and more flexible.
The RealWear devices performed in tough highly flammable field conditions admirably. The battery life and hot swappable feature that enables you to change batteries without interfering with the call you were on.
The Engineering company paid for the RealWear Smart Glasses and SimplyVideo licenses many times over with travel and accommodation savings.
The Use Cases were:
Auditing Pipelines with a remote expert and field engineer.
Training globally from one geography to another.
Specialist coaching across continents.
Building a knowledge library from highly experienced engineers recording on certain topics so the Human Capital is not lost when someone retires.
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