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Vuzix Remote Assist

What is Vuzix Control and Connect? 

It is an upgrade to Vuzix Remote Assist, a software subscription that enables you to:

  • Connect to Microsoft Teams and Google Meet corporate collaboration tools.
  • Retain Voice Command hands free practicality when connecting to Microsoft Teams and Google Meet.
  • Retain File Sharing in Microsoft Teams and Google Meet
  • These two features have thwarted effective Smart Glasses deployments for Vuzix customers, until now. 
Vuzix Remote Assist Upgrade List

Vuzix Control and Connect v Vuzix Remote Assistance 

Feature Comparison Utilising Service Levels

Upgrades are:

  • Low bandwidth performance for field work 
  • 1080p resolution ideal for Remote expert, remote inspection use cases.
  • Or See what I see training situations 
  • One Command Remote Expert or Peer phone a friend calling
  • Integration with Corporate Collaboration Tools like Google Meet or Teams.
  • Ensures you DO NOT disable the Collaboration tools file sharing capabilities.
  • Cross platform - allow access to browsers, tablets, AR devices, drones all in the same call. Basically join the call from any device.
  • Screen sharing and whiteboarding - for brainstorming, teaching, ideation.

Vuzix Remote assist upgrade to Teams and Google Meet retaining Media Sharing

How does Vuzix Control and Connect work?

It connects the smart glasses wearer to Microsoft Teams and Google Meet as a participant.

That sounds simple, how does that aid smart glasses deployments?

  • If you connect using Microsoft Teams or Google Meets Media Stream (aka File Sharing link) 
  • You disable the very nature of the Vuzix smart glasses practicality, hands free voice commands to zoom in, out, use the torch light APP.
  • You also prevent scaling the Smart Glasses and every Remote Expert use case be it remote trainer, remote teacher, remote inspection, remote triage.
  • You also damage the core functionality of the smart glasses "see what I see" 
  • Just because you used the wrong way to connect to the smart glasses. 

Vuzix Remote Assistance Upgrade Connecting to your Smart Glasses

Scaling Vuzix Smart Glasses

This enables you to escape "pilot purgatory" and scale smart glasses deployments:

  • You unlock the productivity gains of hands free operation 
  • You retain file sharing no matter what the remote expert use case 
  • For uses of Vuzix Smart Glasses this is powerful
  • I get the collaboration benefits of using two powerful Enterprise grade collaboration tools with millions of users.
  • I can connect to a colleague with a simple voice command 

VUZIX REMOTE ASSIST (1)

Vuzix Control and Connect + Chat GPT3.5

Vuzix Smart Glass users can now get Chat GPT 3.5 answers delivered directly to their smart glasses.

This lifts guidance of workers to another level:-

  • Decoupling the remote expert , now 1st stage with Chat GPT 3.5
  • Decoupling the time delay as the answers are instant

The Next Logical Stage is to add Ai to the smart glass wearer that has:

  • Company specific data it can retrieve. 
  • Or Project Specific data it can retrieve. 

      

Now I'm on the Smart Glasses Efficiency Journey

That journey has several levels we can help with 

Three of the five ways to scale Smart Glasses adoption are unlocked immediately and we can help with the other two:

  • Using AI to deliver company or project based information to smart glasses wearers
  • Using the power of 3D collaboration with Microsoft Mesh and smart glasses
      
Data on Demand

When does the Enterprise Ai requirement get delivered?

At Expand Reality we were fortunate enough to win the Innovate Grant for £1m in April

The Challenge to help Construction Companies deliver to the exacting standards of The Building Safety Act 2022

Failure to deliver to these standards carries a penalty of an unlimited fine and two years in jail which is troubling all the BoardRoom tables of all the Top construction companies. 

Our partners GMi Construction and Anglestack are working with us and Leeds Beckett University to deliver a digital solution for the construction companies and Architects and Landlords called "The Golden Thread". 

For More Insight Read Here 

How are we Progressing?

  • The Beta was delivered in June 2024 
  • The Tool is now being developed to ingest Data from other Construction Industry Suppliers.

 So the answer for the Construction Industry is months away.


The Enterprise however can upgrade a number of ways

 

A Company Specific Ai tool can be developed to give its workforce faster answers to queries and a better Working environment. How?:

  • A Company can easily have developed for it a portal to ingest corporate data (see the Ingestion Portal below)
    • Not just Text but Images, PDF's, Video's that can all be tagged and Indexed to be retrieved by a simple voice command or search
    • Smart Glasses wearer can see the answer in their smart glasses 
    • A mobile device can see the answer 

Think of your employees empowered with all the companies "data on demand" instantly.

The impact would be huge in several ways:

  • Email traffic would be reduced dramatically, all those simple requests for information and data, silenced.
  • The productivity impact huge, with decision maing timescales drastically shortened. 


However, with the Advent of Microsoft MESH you can upgrade the company communication process from 2D Teams, Google Meet or Zoom to 3D.

  • So the Town Hall Meeting, The Induction Course, The Training Session instantly move to 3D. 
  • The Engagement levels with hybrid workers will be transformed, the learning timescales for new employees, reduced.
  • The Diagram below shows you what is possible, today.  

Smart Glasses + AI

Smart Glasses and AI

Whatever the database, be it a Company database or a Project, we can ingest the core documents into a database and then:

  • Using Vuzix Smart Glasses voice commands retrieve all or a section of those documents for the smart glasses wearer
  • Using a simple voice command
  • The process takes mere days to set up with simple professional services
  • And then you access the data by paying a small monthly subscription

Escape 2D Collaboration Fatigue

Engage your Hybrid Workers without the travel

Attend in 3D 

  • Workshops 
  • Town Hall Meetings 
  • Training Sessions 
  • Team Meetings

There is a very good reason Accenture just bought 65,000 smart glasses to use with Microsoft Mesh...
Our model works the same way

  • We build your Mesh Environment for you 
  • You access the environment for a small subscription
AWS web app structural flow (4)
Microsoft Mesh 3D

The productivity increase ladder for Enterprises looks like this!

SCALED IMPACT X PRODUCTIVITY

Are you on the right road

As an Organisation, are you on the right road?


Vuzix Reference Material:

Vuzix M400

Vuzix-M4000_w-94fa4b56-1920w

The top seller in the Vuzix Range:

  • See the M400 Case Studies here 
  • Vuzix Assets, Videos, Case Studies here  
  • The Vuzix M400 and Vuzix M4000 are superb for remote assistance use cases.  
Field+Services+2

Vuzix M400 CH Four Bio Gas case study

Ideal for field service use cases 

The case study takes you through how CH Four Bio Gas achieved a 10x increase in Senior Engineer productivity with the Vuzix M400, the industry benefits are enormous, with Senior Engineers able to visit sites twice a day, rather than once a week, with extensive travel.  

Other Vuzix devices and products are:

The Vuzix M4000  see the product here 

The Vuzix Blade see the product here

All three can be used for See what I see or remote support use cases.

Other Vuzix devices include the M400c, The new Z100 which you can try here or buy here 

The featured Vuzix AR range are here  

The companion APP responds to voice commands to enable completely hands free operation, there are extensive videos here.

 


Vuzix-M4000

Vuzix Industry Benefits - Reference Material 

Links to useful resources  

The Z100 Blog 

Vuzix M400 v RealWear Navigator 500

Vuzix M400 v RealWear Navigator 520   

Vuzix Asset Library 

Where we are different?

We will support your Smart Glasses pilot with our free consultancy service worth £100 a session to ensure you business operations get the benefits you intend.

We will help you with the return on investment sign off calculations and support you with a comprehensive quotation tool